I like PC World
Yes - that's right - I like PC World!
Back in July, I needed a new router so I got a Belkin one. It's not really been that good as every few days, it's lost the connection to the internet, and it needed a reboot to work again. This would be fine at home, but if I was out and about, I couldn't reboot it.
In the end, after a couple of calls to Belkin tech support which were useless, I took the router back to PC World. Not only did they take it back (complete with a chuckle for me buying Belkin in the first place!)
As I bought a replacement in advance, I got my even shinier new Linksys WRT160N cheper than from EBuyer -a whole two pee cheaper in fact. Strangely, if I'd gone into the shop and not reserved it online, I'd have paid another 20 quid on top.
Anyhow, I had no hassle and friendly service. Thanks PC World!